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By using UnlockCode4U.com and any of its subdomains, you agree to our terms and conditions. If we decide to modify our policies, we will post those changes on this page.

For any other inconvenience, questions or requests please contact us by the Contact Us form or send us an email to the contact(at)unlockcode4u.com.

Once your order has been placed on UnlockCode4U.com and any of its subdomains, you confirm your agreement to the following Terms and Conditions:


Unlock codes are usually dispatched to the customer PayPal email and The delivery time frame will vary depending on the Network your phone is locked to. For more details go to http://blog.unlockcode4u.com/2012/04/average-delivery-times-for-unlock-codes.html.

Orders placed cannot be cancelled starting with the moment the order is received and Full Money Back Guarantee does not apply to delays in delivery if the service is delivered later than expected.


We accept PayPal. There may be conversion charges applied to payments made from different currencies. This conversion is applied by the payment processor or card issuer. We are not responsible and do not rule the currency conversions rates. We reserve the right to cancel orders we feel to be suspicious and/or fraudulent.

iPhone orders: All IMEIs linked to iPhone unlocking orders, will be checked (blacklist and status report) prior placing the unlocking order. If the iPhone cannot be unlocked, payment will be refunded deducting the fees we incurred pulling the blacklist and status report.


We deliver the unlock codes with 100% money back guarantee. In the very unlikely situation our supplied code does not work we offer a full refund (only if you gave us the correct information in your order - especially the correct IMEI).

We reserve the right to ask for evidence to support the customers claim that the code did not worked. Delivery times should only be used as an estimate and Full Money Back Guarantee does not apply to delays in delivery. We will always do our best to deliver the codes as soon as possible.

If your phone or network is not supported and you still order an unlock code you will NOT be eligible for a refund.

Refund Policy

To claim against the 100% money back guarantee, a customer must inform us of their failed unlock attempt within 24 hours of the unlock code receipt. We do not provide any refunds if the customer does not contact us within this time period.

The customer will not be eligible for a refund if:

  1. The IMEI number provided is incorrect and an unlock code has been produced.
  2. The phone is hard locked, meaning an incorrect unlock was previously used in an attempt to unlock the phone. This can permanently diminished the amount of tries left to input the correct code. Most phones will begin with at least 10 attempts to enter the correct code. If you are not sure of your phone’s history please check with us first.
  3. No video evidence is provided in which the code did not work.
  4. Retrieval of the unlock code exceeded our stated average turnaround time. In most instances we are very accurate or even faster with the turnaround times, however there may be contingencies in which causes a delay.
  5. Your device was successfully unlocked but the network you wish to use the phone on is not compatible. It is the buyers responsibility to make sure the device you wish to unlock will be compatible with the SIM card and network you are trying use.
  6. The unlock code has returned but you do not wish to unlock your phone anymore.
  7. The phone's software has been modified.
  8. The phone was already unlocked prior to placing this order, or if this phone was previously Hard locked (0 attempts left to input the code) prior to placing this order.
*If you have an error with the code or are unsure about unlocking your device please contact us immediately for support as our main goal is to unlock your device.

Please allow up to 48 hrs. for us to issue a refund of your payment once agreed.

VIDEO PROOF must fulfil the following criteria:

You must type *#06# (or any other way of displaying the IMEI on the phone's LCD) on the keypad then wait 5-10 seconds until we can clearly see and read the IMEI of the phone displayed.

If a Network has been provided, the carrier logo the phone is locked to should be visible.

Insert in the phone, a SIM card which is not currently accepted by the phone. Wait 5 seconds until we can clearly see and read the message displayed by the phone.

Enter the code received by the server, VERY SLOWLY, and the keys being pressed (or touched) must be clearly seen in the video as the code is entered into the phone. If you get an error message, wait 5 seconds so we can clearly see this message. Make sure the video is focused and the codes, messages, IMEI are all visible on the phone's display, otherwise your video won't be accepted.


All manufactures trade names/logos are for reference use only and are in no way connected to our products.

All logos, pictures, names and brands are registered by their respective owners. All pictures are for illustration purposes only, actual product may vary slightly from the ones shown on this site.

There is no warranty that any information or services provided or referenced by this site is either merchantable or accurate, that such information or service will fulfil any of your particular purposes or needs, or that such information or service does not infringe on any third party rights.

Except for any express warranties stated on this site, if any, the information and services provided or referenced on this site are provided 'as is' and with all faults, and the entire risk, satisfaction on quality, performance, accuracy and effort is with the user.

Unlocking is legal in most countries, customers are required to check local laws before purchasing. UnlockCode4U.com is not responsible for any law infringements made by its customers; UnlockCode4U.com does not accept liability for any damage caused to your handset.

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